To register for an ICAL course you must:

• be aged 17 or over
  

• be native or near native speaker of English
  

The following terms and conditions detail ICAL policy regarding use, registration, refunds, complaints, plagiarism and suchlike. Students taking any ICAL course agree to be bound by these conditions.

For details of our privacy policy, click here.

The full terms and conditions are printed below, however the main points are:

• There is a 100% refund for any course canceled within 15 days of registration.
• ICAL does not tolerate plagiarism in any way. Any student found copying will be warned once then dismissed from the course if caught copying again.
• There is no time limit on the course. We must, however, receive at least one assignment every 12 months.

For details of our privacy policy, click here.

ICAL is committed to providing our students with the best possible service and this is guaranteed with our refund policy which covers you from the day you register to the day you graduate.

We offer a 100% refund of fees to any student if:

1. You resign from the course, for whatever reason, within 15 days of registration. If you have submitted your first assignment for grading within the 15 days period, the refund will be 75%.
2. ICAL withdraws or otherwise no longer runs the course in which you have registered.
   
3. ICAL fails to contact you after your registration; this is provided that the email account supplied on your registration form is valid and in working order - no responsibility can be taken by ICAL for failure to contact a student through a given email account which is supplied incorrectly, does not support attachments or is otherwise invalid (e.g. the account was supplied incorrectly or belongs to a third party).
   
4. ICAL fails to supply the course material according to the procedure detailed in the ICAL Student Center. Although we will help as we can, responsibility for the technical ability to download material and access it rests with the student.
5. ICAL does not return correspondence in a timely manner and continually shows negligence in returning said correspondence.
   
6. ICAL shows gross misconduct in any way
   

If you meet the conditions specified above, and wish to apply for a refund, the following procedure applies.

Contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it explaining that you wish to apply for a refund. You must keep the original email making contact in case we require this to process the refund and as proof of date. If you do not receive an email receipt of your email within two working days, you must contact us again explaining the situation.

We will ask you to complete a short online form to confirm your registration details.

If you meet the conditions specified above, a refund will be issued.

If a student drops out after 15 days from registration, ICAL is not able to make any refund of fees. However, it should be noted that there is no time limit on these courses (as long as we receive at least one assignment each 12 months - see below for more on this) and a student can take as long as they require in taking the course; they are perfectly free to put the course on hold for as long as they require (as per the 12 month clause) and take up tuition when they feel more ready to do the course. In cases where there is a significant time period between the student submitting work, we may, at the discretion of the Tutor Supervisor, ask the student to submit earlier work for reappraisal.

ICAL courses are transferable at no extra cost. This means that if a student finds they are no longer able to work on a course, they may pass the course on to a friend or colleague who will take the course and receive certification instead. This can happen subject to the following conditions:

The first student informs ICAL of the transfer with all appropriate details.

If requested, ICAL can arrange for the transfer of a student from either the ICAL TESL/TEFL Certificate course with TP or the ICAL CALL course to the standard ICAL TESL/TEFL Certificate course.

Same student course transfers can be arranged any time providing that no assignments have been submitted for grading.

However please note that the difference between course fees will be refunded only if the transfer is requested within 15 days of registration and no assignments have been submitted for grading.

ICAL is committed to maintaining the high standards of online education we are known for. To this end we have a strict policy on plagiarism. We define plagiarism as "copying work from another source and presenting it as original".

If we find that a student has presented work which is not their own or disguised as their own, they are issued an email warning explaining what they have done and what the consequences will be if they send in other work which is not their own.

If a student has copied all or part of an assignment we will ask for it to be rewritten and submitted anew. For each assignment we will charge $40 USD to help cover the costs of analysis and remarking.

If this first warning is ignored and the student presents other work which is not their own, they are dismissed from the course and ICAL. In such cases, no refunds will apply.

There is no time limit on the course; students can take as long or as little time as they like to complete each module and the course overall.

However, if there is a gap of more than 12 months between registration and us receiving the first assignment for grading, or a gap of more than 12 months between two assignments, a charge of $30 USD plus $15 USD per assignment submitted (mod# v1) will be made to help cover administrative and tutor costs in reactivating the course.

Any work submitted must be of a sufficiently high standard of English. Any work containing more than a minimal amount of errors will be returned for reworking before it will be graded by a personal tutor.